1. Overview
This Privacy Policy explains how Nocturne Vale Studio (“we”, “us”, or “our”) handles information when you visit the Raventhora website, join a mailing list, request beta access, contact support, or use future online services linked from this site.
2. Information you provide
Depending on the feature you use, we may receive your name, email address, platform preference, region, support message, beta application information and other information you choose to submit.
3. Technical information
When production analytics are enabled, our services may receive IP address, browser type, device information, referring pages, approximate region, session events and security logs. We use this information to operate, secure and improve the service.
4. How information is used
- Provide requested services and respond to support requests.
- Administer beta invitations and testing groups.
- Send product news where you have chosen to receive it.
- Maintain service security, prevent abuse and troubleshoot errors.
- Measure site performance and improve accessibility and usability.
5. Legal bases and consent
Where applicable law requires a legal basis, processing may rely on consent, performance of a requested service, legitimate interests such as security and product improvement, or compliance with legal obligations.
6. Sharing
We may use service providers for hosting, email delivery, analytics, customer support and security. They may process information only as needed to provide contracted services. We do not sell personal information for money.
7. Retention
We keep information only for as long as reasonably necessary for the purpose for which it was collected, including security, legal and dispute-resolution requirements.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain processing, or to withdraw consent. Requests can be submitted through the Support page.
9. Children
This website is not directed to children under the minimum age required by local law to consent to online data processing. We do not knowingly seek to collect personal information from children through beta registration.
10. International processing
Service providers may operate in multiple countries. Where required, we use appropriate contractual or legal safeguards for international transfers.
11. Security
We use reasonable administrative, technical and organizational safeguards. No internet service can guarantee absolute security.
12. Changes
We may update this policy as the website and game services develop. Material changes will be reflected by a new “Last updated” date.
13. Contact
For privacy questions or requests, use the privacy category on our Support page.